Frequently asked questions
FAQ
What products do you sell?
What products do you sell?
We specialize in premium beauty products, starting with our signature Teeth Whitening Pen. Our products are designed to provide effective, high-quality results for those looking to enhance their beauty routine.
How can I place an order?
How can I place an order?
Placing an order is easy! Simply visit our website, choose the product(s) you’d like to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and you'll be all set!
Can I track my order?
Can I track my order?
Yes! Once your order has shipped, we’ll send you a tracking number via email so you can monitor its journey.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), and payments through PayPal for your convenience and security.
What is your return policy?
What is your return policy?
We accept returns within 14 days of purchase, as long as the product is unused, unopened, and in its original packaging. For more details, check out our Return Policy page.
My product is damaged or defective, what should I do?
My product is damaged or defective, what should I do?
We’re sorry for any inconvenience caused! If your product is damaged or defective, please contact us at thelabbeautyco@gmail.com within 7 days of receiving your order. We will offer you a full refund or replacement.
How do I contact you?
How do I contact you?
You can reach us via email at thelabbeautyco@gmail.com. We will do our best to get back to you within 24-48 hours.